Meridian ITRequest a Call
Identity · Incident response · AI · Cost control · Strategy

Your IT provider answers the phone fast. We make sure you never have to call.

Meridian closes the five gaps most SMBs don't know they have — from stolen-credential risk to SaaS waste to a technology roadmap that doesn't exist. Outcome-based, not ticket-based.

Services
5
No-commitment start
Yes
Entry price
From $500
Onboarding
≤30 days
$30Kavg. annual SaaS waste per SMB
Majorityof breaches trace back to a compromised password
Earlydays for AI adoption among IT providers serving SMBs
Fractionof a full-time CTO hire's cost
6decision points in a one-page response playbook
$30Kavg. annual SaaS waste per SMB
Majorityof breaches trace back to a compromised password
Earlydays for AI adoption among IT providers serving SMBs
Fractionof a full-time CTO hire's cost
6decision points in a one-page response playbook
How we're different

No retainer required to find out if we're worth one.

Most IT providers ask you to sign a monthly contract before they've looked at your systems. We don't. Every Meridian service opens with a small, fixed-price deliverable — an audit, a session, a written plan — that stands on its own. If it's useful, the ongoing plan gets priced to what we actually found, not a generic tier you were quoted before we knew anything about your business.

Where we can help

Five specific gaps. Five specific fixes.

Each service below solves one named problem — not a generic IT bundle. Pick the one that matches what's actually costing you time or risk today.

Paying for software nobody usesCritical urgency

SaaS Cleanup

Software Audit & License Management

The average company your size wastes real money every year on software nobody opens. We find it, cut it, and keep it from coming back — most clients see the audit pay for itself in the first invoice.

Start here
SaaS Spend Snapshot — Starting around $500
View service →
No real control over who can access whatCritical urgency

SMB Identity Shield

Managed IAM & MFA Deployment

Most breaches start with a stolen password. We close that gap in about a month without disrupting how your team already works — and most clients qualify for a lower cyber insurance premium once it's done.

Start here
Identity Audit — Starting around $500
View service →
Everyone knows AI could help, nobody's shipped anythingCritical urgency

AI First 90

Workflow Automation Implementation Sprint

Your competitors are already using AI to respond faster and quote more accurately. We skip the strategy slides and go straight to implementation — real automations, live in your business, in 90 days, against goals we set together up front.

Start here
AI Workflow Audit — Starting around $1,500
View service →
Big tech decisions, no technologist in the roomCritical urgency

Fractional CTO

IT Strategy & Roadmap Advisory

You're making significant technology decisions every year without anyone in the room whose job is to get them right. A fractional CTO costs a fraction of a full-time hire and makes every other IT dollar you spend smarter.

Start here
IT Strategy Session — Starting around $2,000
View service →
No plan for the day something actually goes wrongCritical urgency

Breach Ready

Incident Response Planning & Retainer

If ransomware hit tonight, do you know the first six steps — and who's responsible for each? We build that plan in about two weeks and make sure it actually works when you need it, not just when we write it.

Start here
Incident Response Playbook — Starting around $1,500
View service →
Not ready for a retainer?

Start with a fixed-price assessment. No ongoing commitment required.

Every service has a small, flat-fee starting point that stands on its own — you get a usable, written deliverable whether or not you go any further with us.

SaaS Cleanup
SaaS Spend Snapshot
Starting around $500

Book a short call and send three months of statements. We'll flag every software charge, mark what's active vs. unused, and hand you a one-page report you can act on immediately — no commitment beyond that.

Details
SMB Identity Shield
Identity Audit
Starting around $500

A one-day review that maps every account, shared login, and MFA gap across your business, with a written, prioritized fix list — no retainer required to get it.

Details
AI First 90
AI Workflow Audit
Starting around $1,500

A one-day audit: we interview your key staff, map your most time-consuming processes, and deliver a prioritized automation plan with real cost estimates — implementation optional.

Details
Fractional CTO
IT Strategy Session
Starting around $2,000

A half-day workshop with your leadership team that produces a one-page 3-year roadmap, prioritized investments, and a 90-day action plan — a useful deliverable even if you go no further.

Details
Breach Ready
Incident Response Playbook
Starting around $1,500

A one-page, laminated playbook: six decision points, your contact list, and vendor escalation paths — fast to put in place even before a full plan is built.

Details
How engagements actually start

You don't have to buy a retainer to find out if we're worth one.

01

Fixed-price first step

Every service starts with a small, flat-fee deliverable — an audit, a session, a playbook. You get something usable in writing whether or not you go further.

02

Scope before you commit

That first deliverable tells both of us exactly what a monthly plan should include — so pricing is quoted to your actual situation, not a generic tier.

03

Ongoing work, if it's a fit

If it makes sense to continue, we move to a monthly plan sized to what we found — not a package you were sold before we'd looked at your systems.

Tell us which gap is costing you the most right now.

A 20-minute call is usually enough to tell you which service to start with — and what it will actually cost to fix.